Vattenfall has decided to take a strategic review of InCharge, its electric vehicle business in the UK. With this in mind, Vattenfall’s current electric vehicle charging points in the UK have been acquired by Gronn Kontakt, Statkraft’s electric vehicle charging infrastructure, who will manage, operate and maintain the charge points and continue to power them with 100% renewable energy.
Vattenfall has invested over £3.5bn in UK renewable generation and will continue to invest in developing its core UK renewable power generation, heating, B2B sales and distribution businesses.
Charge Tags and Charge Cards
Vattenfall InCharge is leaving its charging operations in the UK market, and transferring them to Gronn Kontakt, owned by Statkraft AS, Europe’s largest generator of renewable energy.
During this transition period it will not be possible to get new RFID charge tags and cards, but it is still possible to charge via the InCharge app available on the App Store, and on Google Play.
If you are having difficulty in downloading or using the App, or need help in charging now, please contact customer service on 0330 055 2456.
You will be able to order Tags and Cards again soon, and the new branding on the stations will give you instructions on how to do this, so please be patient and thank you for your custom.
Will My InCharge card/tag still work?
Until further notice, you are able to charge your car using the InCharge card/tag. In due time Gronn Kontakt will send you a new charge card and inform you on the new terms & conditions. You will then be informed about deactivation of your current card.
How will I access my charging history without My InCharge online portal?
My InCharge online portal will remain accessible until further notice. Once you receive your new charge card/tag from Gronn Kontakt, you will then be prompted to sign up to another online portal to view your charging history and manage your new card(s)/tag(s).